Atracco AB Privacy policy

Here we describe how Atracco Group AB (hereinafter referred to as AGAB) and its group companies collect and process your personal data, what rights you have regarding the processing and how you can ask questions and request correction of your personal data.

You should always feel safe when you submit your personal information to AGAB or any of our Group companies. With this personal data policy, we want to show that we use your personal data in accordance with current legislation.

The person responsible for personal data for the processing of your personal data is: Atracco AB (registered limited company with the Swedish Companies Registration Office with corporate identity number 556130-4519). We are located at Druveforsvägen 32, 504 33 Borås. You can read more about us on our website https: //atracco.se.

Atracco AB always takes the greatest possible responsibility for your privacy and treats your personal data with care and within the regulations if any. The employees in the Group who process personal data have all received basic training.

Atracco AB and its group companies have a data protection officer. If you have questions about the processing of personal data, you are welcome to contact dpo@atracco.se.

Your rights

  • Request correction of your information

The information we process about you must be correct. If you still discover something that is incorrect or if, for example, you have changed your name, moved or otherwise changed your contact information, you have the right to request correction of the information.

  • Request to be deleted from our systems

You have the right to request to be deleted from our systems. The request will be granted if the information is no longer needed to fulfill the purposes for which it was collected or if there are other legal requirements such as the Accounting Act, tax legislation or other laws that require us to keep the information. Only the information required to meet the legal requirement will then be retained.

  • Right to data portability

You have the right to receive your information from us in a machine-readable format in order to move it to another service.

  • Right to restrict the processing of your personal data

In some cases, you have the right to request that we temporarily limit the use of your personal data. Such a case may, for example, be when you have requested correction of your information and want to limit the use while we perform the correction.

  • Right to object to the processing of personal data

You have the right to object to the processing we process of your personal data that uses the balance of interests as the legal basis.

  • You have the right to request an extract from the register

You have the right, once per calendar year, through a written and signed application, free of charge to receive a register extract of what information is registered about you, the purposes of the processing and to which recipients the information has or will be disclosed.

What personal data do we process about you?

Customers of our car disassemblies:

Phone customers:

The information we collect from you who shop from us over the phone can be:

  • Name
  • Address
  • Social security number (when invoicing)
  • Phone number
  • E-mail
  • Registration number

Customers who shop over the counter:

The information we collect from you who shop in our stores can be:

  • Registration number
  • Name
  • Address
  • Phone number
  • E-mail

Customers who hand in their car for scrapping:

  • Copy of driving license
  • Registration number

Customers at our workshops

  • Registration number
  • Name
  • Address
  • Phone number
  • E-mail
  • Social security number

Customers at our tire workshops

  • Registration number
  • Name
  • Address
  • Phone number
  • E-mail
  • Social security number

Job seekers

Why do we process personal data about you?

Atracco and our Group companies mainly process personal data about you in order to:

  • Fulfill our obligations to you as a customer, execution of purchases, invoicing and delivery of goods.
  • Manage any warranty commitments
  • Simplify the buying process for returning customers
  • Provide information about our goods and services and direct marketing by mail, e-mail, text message or telephone.
  • Provide you with relevant and customized information in newsletters.
  • Assess which payment methods we can offer you, for example through credit testing.
  • Comply with applicable laws, such as accounting laws.
  • Enable communication with you as a customer regarding your order or other issues related to our services.

What do we do with your information?

Purpose of the treatmentLegal basis for the treatmentCategories of personal dataStorage time
To receive your request, send a quote and complete an orderPurchase agreementName
Address
Social security number (when invoicing)
Phone number
E-mail
Registration number
24 months after last purchase or quotation request
To ensure that legal requirements are complied withLegal obligationName
Address
Social security number (when invoicing)
Phone number
E-mail
As long as we are obliged to save the data in accordance with current legislation
To market Atracco or its group companies via e-mail, telephone, post or text messageBalancing of interestsName
Address
Phone number
E-mail
24 months after you were last active with us. For example, by trading or requesting a quote.
Unregister the car and scrap itLegal obligationCopy of driving license
Registration number
The yellow part of the registration certificate
Copies of driving licenses and registration certificates are saved until we have deregistered the car with the Swedish Transport Agency. After that, the information is destroyed. Registration numbers are saved in our systems to fulfill the obligation to provide information to the Swedish Transport Agency about which cars have been scrapped for as long as the Swedish Transport Agency requires. Once the car has been deregistered, we no longer classify the registration number as personal data.
Perform service on your carPurchase agreementRegistration number
Name
Address
Phone number
E-mail
Social security number
24 months after the last activity with us.
Perform damage repair on your carPurchase agreementRegistration number
Name
Address
Phone number
E-mail
Social security number
24 months after the last activity with us.
Provide service for tire hotelsAgreement / Legitimate interestRegistration number
Name
Address
Phone number
E-mail
Social security number
Upon termination of the agreement. After that, the information can be saved for another 12 months to ensure that your tires are delivered and to market similar products / services.

Where your information is stored

Your information can be saved in different systems depending on whether it is one of our workshops or car disassemblies that has registered you as a customer. Here is a description of where the data is stored.

Car disassemblies:

Customer information is stored in the central customer database for the DemoMax business system. The customer database is shared by the car disassemblies included in the Brand Demo. See www.markesdemo.se/info for information on which photo montages are included in the association.

Customer information can also be stored in the older Fenix business system. Customer data is then only visible to the Group companies included in AGAB.

Workshops:

Customer data is stored in the claims management system CABAS, where communication with insurance companies, car assemblers and car parts suppliers takes place.

Information is also stored in the COBRA business system where invoicing and workshop planning take place.

Tire workshops:

Uppgifter lagras för Örebro Bildemo AB i affärssystemet DemoMax. Kunddatabasen delas av de i Märkesdemo ingående bildemonteringarna. Seför information om vilka bildemonteringar som ingår i sammanslutningen.

Information is stored for Örebro Bildemo AB in the DemoMax business system. The customer database is shared by the car disassemblies included in the Brand Demo. See www.markesdemo.se/info for information on which car disassemblies are included in the association.

For the tire workshop at Upplands Bildemontering AB, the information is stored in the Däckdata business system and is not shared outside the organization.

How long do we store your information?

Your information is stored for as long as necessary to fulfill the purpose of the processing described in this privacy policy. If required to comply with legal requirements, we may save your information for an extended period of time.

We store your information about you as a customer for a maximum of 24 months after your last purchase or activity with us.

To whom do we disclose personal information?

Car disassembler:

The group companies included in AGAB may disclose personal data to third parties such as group companies, other car assemblies within Brand Demo, partners and support staff in our IT systems.

Third parties may use the information in Märkesdemo’s central customer register to handle recurring purchases, deliver goods and contact you as a customer in orders and warranty matters. The company Recopart AB, part of AGAB, corporate identity number 556663-6261 is responsible for personal data for the joint customer register in DemoMax.

When ordering parts from car disassembly that are not included in the Brand Demo, customer information is only provided for the purpose of delivering the ordered parts to you as a customer.

Car repair shops:

In insurance matters, customer information may be shared with the insurance company where the car is insured and the workshop responsible for the damage.

Tasks may also be shared with spare parts suppliers and other suppliers of products and services that affect your car.

Tire workshops:

Information may be disclosed to Compilator AB, which provides systems for tire workshops and tire hotels.

For cases where the information is stored in DemoMax, the information may be used in Märkesdemo’s central customer database to handle recurring purchases, deliver goods and contact you as a customer in orders and warranty matters.

The protection of your personal data

You should feel safe as a customer of AGAB. We have therefore taken the necessary measures to protect your personal data against unauthorized access. All information is stored in databases that are protected by authorization principles and firewalls.

Contact information

Do not hesitate to contact us if you have any questions regarding our handling of personal data or about this personal data policy.

You can reach us at:

Atracco AB
Druveforsvägen 32
504 33 Borås

dpo@atracco.se